Shipping and payment information

Versand

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You will receive standard orders 1 to 2 days after order confirmation. During the high season and the sale, longer delivery times may occur.

Orders with delivery the next day, which were given Monday to Thursday before noon, will be delivered the next working day. Orders placed Friday before 12:00 are delivered on Saturday. Orders placed Friday after noon, Saturday or Sunday will be delivered on Tuesday

Delivery the next day is possible at most addresses, except some islands. At the cash desk you will receive all available options for the respective address.

The shipping is only possible to addresses within Germany.

For certain products, transportation restrictions apply and they can not be delivered to some delivery locations. Find out more here.

 

delivery

You will find the expected delivery dates for your order at the checkout.

Shipping

The shipping costs is free for standard delivery regardless of the size and weight of your order.

Cash on Pickup: In addition, there is a cash on delivery charge of 4, - € and a delivery fee of 2, - €, which is to be paid directly to the deliverer.

If your order has to be divided into several deliveries, you do not incur additional shipping costs for the subsequent deliveries.

Undeliverable packages

If your package can not be delivered, you will receive a reminder from us. If a package can not be delivered after several attempts, it will be returned to us.

 

terms of payment

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Choose yourself, how you want to pay your Sondel-Shop.de goods, with advance payment with transfer, cash on delivery or with buyer protection by PayPal. You can choose the payment method when you shop online at Sondel-Shop.de and get it to the cash desk.

Only adult persons can order with us.

Our bank account is:

Receiver: Klaus Schreiner
Postbank Hannover
Kontonummer: 831 196 300
BLZ: 250 100 30
IBAN: DE43 250 100 300 831 196 300
BIC: PBNKDEFF

Please provide your reference number for all payments.